Terms of use of the website

Effective date: 28/09/2023 · Last updated: 28/09/2026

These Terms of Use of the Website govern the access to, browsing and use of the website of Advisa International (hereinafter, "the Website").

By accessing, browsing or using the Website, the user declares having read these Terms of Use and agrees to use it in accordance with applicable law, good faith and the conditions set forth herein.

When the user engages any of the services offered by Advisa International, such relationship shall additionally be governed by the corresponding Terms and Conditions for the Provision of Services, as well as by the proposal, quotation, contract or other documents applicable to the contracted service.

1. Identification and purpose of the website

The purpose of the Website is to provide institutional information about Advisa International, its areas of practice, and its advisory, consulting, support and management services, as well as to provide contact and communication channels with users, clients and prospective clients.

The Website may also enable forms, information requests, scheduling mechanisms, informational content and, where applicable, tools related to the contracting or management of services.

The information published on the Website is general and informational in nature and does not, by itself, constitute a contractual offer, a personalized legal opinion, a promise of results or a substitute for the individual analysis of each case.

2. Access to and use of the website

Access to the general content of the Website is free of charge, except for those services, features or actions that expressly require contracting, payment, registration or a contractual relationship.

The user agrees to use the Website in a diligent, lawful and responsible manner and to refrain from carrying out activities that may affect its operation, security, availability or integrity.

Advisa International may establish technical requirements or specific conditions for certain features of the Website.

3. Information published on the website

Advisa International strives to ensure that the information published on the Website is clear and kept up to date.

However, due to regulatory, administrative, technological or commercial changes, or changes related to third-party procedures, certain information may require updating or modification.

The general information published on the Website shall not be construed as a guarantee of a specific outcome in proceedings whose decision rests with authorities, public or private entities, embassies, consulates, insurers, judges, administrative bodies or other third parties.

When a person requires specific guidance, he or she must request an assessment of his or her situation and, where applicable, engage the corresponding service.

4. Intellectual property

Unless expressly stated otherwise, the original content of the Website, including texts, structure, graphic elements, logos, distinctive signs, photographs, illustrations, designs, audiovisual materials, digital resources and other protectable elements, belongs to Advisa International or is lawfully used with the authorization of its respective owners.

Use of the Website does not imply the transfer to the user of any intellectual property rights over its content.

The reproduction, distribution, public communication, transformation, modification, extraction, commercialization or any other form of exploitation of the protected content, in whole or in part, without the corresponding authorization is prohibited, except for the uses permitted by applicable law.

The trademarks, trade names, logos and other distinctive signs used on the Website must be respected in accordance with applicable regulations.

5. Prohibited uses

The user shall refrain from:

• Introducing viruses, malware, malicious code or any other mechanism intended to affect the operation of the Website.
• Attempting to gain unauthorized access to systems, servers, databases, accounts or restricted areas.
• Altering, interfering with or affecting the security or operation of the Website.
• Using the Website for unlawful or fraudulent activities or activities contrary to applicable law.
• Using content from the Website for purposes that infringe the rights of Advisa International or of third parties.
• Impersonating another person or providing deliberately false information through the available channels.
• Using automated tools to extract, copy or collect content from the Website without authorization, when such activity exceeds the uses permitted by law.

6. Forms and contact channels

The Website may provide contact forms, information requests, scheduling or other digital tools.

The user agrees to provide truthful, complete and up-to-date information when required to process his or her request.

The personal information provided shall be processed in accordance with the Personal Data Processing Policy and the Privacy Notice of Advisa International.

When a form involves the processing of personal data that requires authorization, such authorization shall be requested through the corresponding mechanisms.

7. Links to third-party sites

The Website may contain links, references or integrations with third-party sites, platforms or services.

These links are provided as a reference resource or functionality and do not necessarily imply any association, representation, sponsorship, equity interest or endorsement by Advisa International with respect to the corresponding third party.

Advisa International does not control the policies, content, availability, security or privacy practices of external sites.

Access to such sites shall be at the user's own responsibility and in accordance with the terms and policies established by their respective operators.

8. Availability and operation

Advisa International shall make reasonable efforts to keep the Website available and functioning properly.

However, interruptions, maintenance, updates, technical failures, connectivity problems, third-party events or circumstances beyond the reasonable control of Advisa International may occur.

Therefore, there is no guarantee that the Website will remain available on a permanent, uninterrupted or error-free basis.

9. Limitation of liability

To the extent permitted by applicable law, Advisa International shall not be liable for damages arising exclusively from:

• Connection failures or failures of third-party telecommunications networks.
• Temporary interruptions caused by maintenance or updates.
• Failures of platforms, technology providers or external services.
• Misuse of the Website by the user.
• Third-party content or services linked from the Website.
• Information incorrectly provided by the user.

The foregoing is not intended to exclude or limit any liability that cannot legally be excluded or limited.

10. Contracting of services

Browsing the Website does not, by itself, constitute the contracting of a service.

When the user requests and contracts a service from Advisa International, the corresponding contractual documents shall apply, including, as the case may be:

• Proposal or quotation.
• Terms and Conditions for the Provision of Services.
• Payments, Cancellations and Withdrawals Policy.
• Authorizations or service-specific documents.
• Special conditions accepted by the client.

When contracting takes place through electronic means, the corresponding evidence of acceptance and of the applicable conditions shall be retained in accordance with current legislation.

11. Personal data protection

The processing of personal data collected through the Website shall be carried out in accordance with the Personal Data Processing Policy of Advisa International and other applicable provisions.

The user may consult the mechanisms available to exercise his or her data protection rights through the channels established by Advisa International.

12. Cookies

The Website may use cookies and similar technologies.

Their use is governed by the Cookie Policy of Advisa International, which provides information on their purposes, categories and management mechanisms.

13. Informational content and no guarantee of results

The content published on the Website is general and informational in nature.

The publication of information about a procedure, service, requirement, formality or alternative does not constitute a guarantee that an authority or third party will adopt a particular decision.

When the outcome depends on an authority, a public or private entity or any third party, Advisa International cannot guarantee a favorable decision.

The specific conditions of each service shall be disclosed to and agreed upon with the client before contracting, where applicable.

14. Modifications to the website and to the terms

Advisa International may modify, update, suspend or remove content, features or sections of the Website when necessary for technical, operational, legal or commercial reasons.

Likewise, it may update these Terms of Use when necessary.

The version in force shall be the one published on the Website and shall take effect upon its publication, without prejudice to vested rights or to the contractual conditions applicable to services already contracted.

15. Petitions, complaints, claims and requests

Requests related to the operation of the Website, the service received or the services may be submitted through the channels established in the Petitions, Complaints, Claims and Requests (PQRS) Policy of Advisa International.

Email: gestion@advisainternational.com

WhatsApp: +57 324 402 17 92

16. Governing law

These Terms of Use shall be governed by the applicable laws of the Republic of Colombia.

The provisions contained herein shall be interpreted in accordance with the rights that Colombian law grants to users, consumers and personal data subjects, as applicable.

17. Contact

For inquiries related to these Terms of Use:

ADVISA INTERNATIONAL

Email: gestion@advisainternational.com

WhatsApp: +57 324 402 17 92

Medellín, Antioquia, Colombia

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